The need for constant and time efficient interaction between clients and project managers/service providers such as web developers creates the need for a communication medium which is more efficient than emailing.
Here we will look at basecamp versus activecollab as two such medium:
Basecamp provides the answer to this need as it allows for organized and archived conversations as well as it maintains a centralized collection of project files through features such design files and specs. The project management team and their clients use Basecamp as the tool through which they collaborate. Worker to worker and worker to client conversations may become necessary once a project is started and it is important that they be able to keep track of this communication if efficiency and expediency is to be achieved. A huge part of this process most times requires the sending of a number of files back and forth between the conversing parties.
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